Contact us


We love to hear from our customers!

If you have any enquiries, complaints, ideas or general feedback please contact us via: 

Email: info@zief.co.nz

Facebook: @ziefnz

Instagram: zief.official

Before you contact us please make sure you check out our FAQ section to quickly find an answer to the most frequently asked questions!

Returns:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, it must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

If you are looking to return an item for a refund or a change of size please contact us at the above email. We will get in contact with you and provide our returns address. Postage costs for returns are on the customer and we do not insure for any items that may be lost along the way.

*To be safe please post the goods to us using tracking post as we will not take any responsibility for lost goods.